COVID-19 Updates

Monday 3rd August: Visits have resumed at HMP Barlinnie, the person you are visiting needs to book the visit for you, call us if you have any questions 07484 664 950

Mobile phones for prisoners

SPS are introducing a mobile telephony solution into prisons which will mean every prisoner will have access to a mobile telephone to enhance contact with family and friends during COVID-19 restrictions.

To find out more download this information sheet.

The Croft’s adapted service

The Croft is currently working remotely as face-to-face contact at HMP Barlinnie is suspended with COVID-19 restrictions. If you have any questions or want to speak to someone about having a loved one in prison, you can contact us on or phone 07484 664 950. We will be checking messages 7 days per week from 10.30am-6.30pm.

You can download general information for families in English here:

Family FAQs June 2020    Virtual Visits FAQs – common problems (English)

You can download information on Virtual Visits in the following languages:

Albanian VV     Chinese Mandarin VV     Lithuanian VV

Polish VV     Romanian VV     Vietnamese VV

The Scottish Prison Service has a helpline available Monday – Friday 9am-3pm 0131 330 3888. They can give you information about general procedures, but cannot give out information about individual people in prison. SPS have also set up an Information Hub on their website.